sorosoro support
Support
Here's what to check first about using sorosoro and troubleshooting issues.
AI consultation isn't working
- Check that a mobile connection or Wi-Fi is available.
- Fully quit the app and launch it again.
- Wait a while, then try the same consultation again.
Using the camera, mic, and notifications
Open sorosoro from your iPhone's Settings and enable the permissions you want. Features that don't need permission, like text consultations, still work without them.
Deleting on-device data
Choosing "Delete all device data" from the home screen menu removes conversation history, in-progress cooking sessions, completion logs, and saved photos from your device. This cannot be undone.
Contact
For bugs, please email contact@myuro.net with the time it occurred, steps to reproduce, and your iOS and app versions. We can't make individual judgments about the safety of specific dishes or ingredients.
App provider: Wataru Muro
Information and inquiries: MYURO (incorporation in preparation)
Last updated: September 16, 2026
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